FAQ
 
Architectural CCR/Review
  • Hows does the POA enforce violations to the CCRs?
    When a concern is reported to the POA office, it will be reviewed and an onsite inspection to the property or lot will be done if needed. 
     
    If it is not in compliance with the CCRs, the homeowner on record will receive a courtesy  letter, outlining a time frame to resolve.
  • What are the guidelines for House Numbers?

    Each dwelling unit shall be identified by placing house numbers on the yard light standard which shall be referred to as your “911” house number. Please don’t display your lot number.

    Townhouses and condominiums shall be identified by number, name of complex, plus A, B, C or 1, 2, 3, etc. on each unit designating each individual unit.  If you do not know your 911 house number, call City Hall at 598-8741.

  • What is an 'Easement?'
    An interest or a right in real property which grants the ability to a landowner to use the land of another for a special purpose or endeavor. An association may for example have an easement for slope maintenance or other repair purposes. A public utility may also have an easement for maintenance or repair work to be executed at a future date. 
  • What is the goal of the HSB Architectural Standards Committee?
    It is the goal of the Architectural Committee to enhance and maintain the aesthetic and structural integrity of Horseshoe Bay community. By doing so, the committee provides a framework that protects the value of homes within the community. 
  • When is prior approval of the Architectural Committee required?
    It is the goal of the Architectural Committee to enhance and maintain the aesthetic and structural integrity of Horseshoe Bay community. By doing so, the committee provides a framework that protects the value of homes within the community. 
     
    Prior approval of the Architectural Committee is required before (a) any natural soil or vegetation is disturbed by the owner of any lot or land, and (b) construction or any improvement begins, including primary building or structure additions or remodeling, swimming pools, irrigation systems, fences, retaining walls, etc.
     
    Following Committee approval, building permits are obtained at the City of Horseshoe Bay office. For further information click here.
  • Where can I find the Architecture Standards for the other POA's?
    The best way is to call the specific POA's contact person; click here for a list. 
     
    The City of Horseshoe Bay does have a few of them on their web site click here
  • Who do I contact if I have a questions regarding the Architectural Standards?
    Architectural Committee
    HSB Proper, North, South and West Communities   
    Sam Tarbet                     830-598-2553        sam@hsbay.com 
    Ron Mitchell                    830-598-2420
     
  • What is my lot classification?
    Each Lot or Tract shall be restricted to one of the following classifications (“Classifications”):
     
    R-1 - Single Family Residential District
    R-2 - Two Family Residential District
    R-4 - Multiple Residential District
    R-6 - Apartment, Townhouse and Cottage District
    M-1 - Mobile Home District
    C-2 - Commercial District
    A-1 - Amenities Land
    F-D - Future Development Land
     
    You can go to this city link and click on Zone at the bottom of the map to see your lot classification. Or
    click on the map and enter your address in the right hand side. 

Boat Ramps
  • Does the POA have a boat ramp?
    No the POA does not have a boat ramp. The marinas that are available are:
    Lake LBJ Yacht Club & Marina
    Address: 200 S Wirtz Dam Rd, Horseshoe Bay, TX 78657
    Phone: (830) 693-9172
     
    Cottonwood Shores Boat Ramp
    Address: 3729 Lakeview Dr, Cottonwood Shores, TX 78657
    Phone: (830) 693-3830
     
    Horseshoe Bay Yacht Club
    Address: 200 Hi Circle North, Horseshoe Bay, TX 78657
    Phone: (830) 596-0881
     
    Lakeside Park (only accesses Lake Marble Falls and doesn't connect to Lake LBJ)
    Address: 305 Buena Vista Dr, Marble Falls, TX 78654
    Phone: (830) 798-6250
     

Dark Sky Community
  • Is HSB a certified IDA International Dark Sky community?
    Horseshoe Bay prides itself as a city where a generally dark ambient character is maintained at night because of resident preferences for more natural conditions. The City currently has no streetlights, nor plans to install them other than in specific, future instances where street lighting is deemed critical to public safety. Similarly, the City hosts little in the way of commercial property and none of the “big box” retail outlets seen in area cities such as Austin, and no schools that might build future sports lighting installations. Efforts have been undertaken to build public support for policies that help maintain this status quo as an important element of the quality of life in Horseshoe Bay.
  • What is a Dark Sky Community?
    An IDA International Dark Sky Community is a town, city, municipality or other legally organized community that has shown exceptional dedication to the preservation of the night sky through the implementation and enforcement of a quality outdoor lighting ordinance, dark sky education and citizen support of dark skies.
  • Where can I find the Residential Lighting (Good Neighbor Guide)?
    Your neighbors have installed a new light on their property. It is an unshielded fixture that casts a bright light with no control and lots of glare. The light trespass from this fixture produces light pollution and energy waste. Their new fixture is lighting up your yard or shining into your home, maybe even illuminating your bedroom and disrupting your sleep. Your neighbors cite safety as the reason for installing this light. 3e illumination gives them a newfound “feeling of security.”  read more

Deer
  • Is feeding of the deer allowed?
    Per The City of Horseshoe Bay City Ordinance, Chapter 2 (Animal Control), Article 2.01,  Sec. 2.09.004     Feeding of deer prohibited
     
    Watching the beautiful Hill Country deer is a favorite pastime of one and all.  Although the temptation to feed them is great, it is prohibited by City ordinance.  Feeding them attracts even more deer to the area, resulting in damaged property and possible diseases among the herd.  Texas Parks and Wildlife has pointed out that artificially feeding deer can create health problems for them.
     
    A person shall be deemed to have purposely fed or caused wild deer to be fed if the person places wheat, pelleted livestock food, corn in any form, fruit, vegetables, hay or alfalfa, human food scraps, any form of commercially sold wildlife feed, birdseed or livestock feed, or any other edible matter that deer will consume (not including live vegetation such as ornamental landscaping or flowers) on the ground, or within reach of deer. This prohibition shall not apply to edible matter located either in an enclosed building or stored in a securely sealed package.

Garbage and Reclamation Center
  • Who manages the garbage collection?
    Garbage Service is managed by The City of Horseshoe Bay.
    Please contact City Hall at (830) 598-8741 for further information.
  • What are the days for trash collection?
    Residential pick up:
    Monday: Proper and South
    Tuesday: West (includes Escondido, Summit Rock, The Trails)
     
    Condos and Multi Family Units Pick Up:
    Wednesday
     
    Pick up begins at 7:00 a.m. Residents should have garbage placed curbside before 7:00 a.m. to ensure pick-up. All trash must be placed in the blue trash cans provided by the Republic Services. Any trash outside of the blue trash cans will not be picked up. Additional trash cans are available through the City for a reduced rate. Please contact City Hall at (830) 598-8741 for further information.  After pick-up, trash cans must be removed from the curbside by sunrise next morning.
  • What if I will not be in town the day garbage is collected in my area?
    A trash compactor will be stationed at the city’s recycling center for those residents leaving town before the pickup date. Garbage must be in plastic bags and taken to the compactor at the recycling center and disposed of between 8:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:00 p.m. Monday through Friday, Saturday and Sunday 10:00 am to 3:00 pm.except on posted city holidays (the recycling center will be open on Monday holidays, except for Christmas). This facility will only be available to city customers that pay a garbage fee.
     
    The Horseshoe Bay Reclamation and Recycling Center is located on Hwy 2831 (Blue Lake Rd), 1/8 mile north of Hwy 71. 
     
    The facility phone number is (512) 755-3257. The center is closed on official City holidays, unless the City holiday falls on a Monday, then facility will be open.
  • Will brush and large trimmings be picked up?
    All brush and large trimmings cannot exceed three inches (3") in diameter nor more than five feet (5') in length. Leaves and clippings and small brush are to be placed in bags, cardboard containers or garbage cans. Trees, brush and limbs must be bundled and tied.
     
    Larger amount of brush and large trimmings can be taken to the Reclamation Center.
    The Horseshoe Bay Reclamation and Recycling Center is located on Hwy 2831 (Blue Lake Rd), 1/8 mile north of Hwy 71. Hours of operation are Monday – Friday 8:00 a.m. to 12:00 p.m., and 1:00 p.m. to 4:00 p.m.; Saturday and Sunday 10:00 a.m. to 3:00 p.m.
     
    The facility phone number is (512) 755-3257. The center is closed on official City holidays, unless the City holiday falls on a Monday, then facility will be open.
  • Will trash resulting from construction be picked up?
    Rocks, waste scrap, bricks, roofing, building materials, or other trash resulting from construction or major remodeling (including carpeting) will not be removed from the premises by the garbage collector or allowed to be disposed of at the city’s garbage compactor/recycling center.

Governing Documents
  • What Are 'ByLaws?'
    A set of rules or guidelines regarding the operation of a non-profit corporation such as a Board. Bylaws generally set forth definitions of offices and committees involved with the Board of Directors. They can include voting rights, meetings, notices, and other areas involved with the successful operation of the Association.
  • What are Governing Documents?
    The declaration, bylaws, operating rules, articles of incorporation or any other documents which govern the normal operating procedures of an association.
     
  • What is the 'Declaration?'
    The Declaration is sometimes referred to as the 'master deed,' 'documents,' or 'declaration of covenants, conditions, and restrictions' [CC&Rs]. It describes an owner's responsibilities to the association which can include payment of dues and assessments as well as the association’s various duties to the owners. It is common viewed as somewhat of a 'constitution' of the association. The person or group of persons who either signs the original declaration governing the development and association or acquires the original developer's rights is referred to as the 'Declarant.' 

HSB POA Amenities
  • What are the amenities for the HSB POA members?
    Quail Point Lodge Community Center - offers various community activities such as 
    Activities 
    Bridge Club
    Ballroom and Cruise Dancing 
    Dinner Bingo
    Helping Hands Craft Guild
    Kindered Sisters Bible Study
    Men's Bible Study
    Pickle Ball
    Star Republican Women
    Women's Community Bunco
    Wood Carvers
    Yoga/Pilates Class
    For more information click here.
     
    Quail Point Lodge - members can rent the lodge for private parties or family gatherings.  For more information please go to the home page
     
    Quail Point Park -  dog friendly open space/park on the waterfront of Lake LBJ with picnic area/rest area/basketball court/and a general place of serenity to soothe one. 107 Twilight Ln, Horseshoe Bay, TX 78657
     
    Horseshoe Bay Campground  - Located in a scenic Hill Country setting the HSB Campground is situated on several acres with beautiful creek frontage. a 35 unit campground with electricity, water, and restrooms located in the southern most part of Horseshoe Bay.  For more information please click here.
     
    The City of HSB also offers: 
    Mausoleum Trail  - A beautiful half-mile trail.  View the Mausoleum then walk the trail beside a natural spring in this wooded area.
     
    Hiking Wilderness Trail  - Park at the Horseshoe Bay campground, cross the road and walk the one-and-a-half mile trail along Slick Rock Creek.  This trail involves elevation and rock scrambling. 
     
    Horseshoe Creek Hiking Trail - You will enjoy the new Horseshoe Creek Hiking Trail that opened on December 13, 2016.
     
    A 2.5 mile hiking trail which follows portions of Horseshoe Creek from the HSB POA Mausoleum down to Wayne’s Trail near Thanksgiving Mt. and FM 2147. 
     
    The hiking trail has parts where you walk over rocks and sloping areas. Hikers and walkers will get a feel of Hill Country nature as they walk through wooded areas with the sounds of the water from Horseshoe Creek. Other highlights include a panoramic view of Horseshoe Bay all the way to the Lighthouse, a boulder field and abundant wildlife. Horseshoe Creek has waterfalls, pools and springs along the rocky creek. There are several steep areas so take a walking stick. The trail also includes 500 feet of ADA accessible paths. On a difficulty scale of 1 (easiest) to 3 (hardest), organizers give this trail a 2-2.5.
     
    There are information signs and maps at both ends of the trail.
     
    DIRECTIONS: From Highway 2147, turn onto Thanksgiving Mt., drive to the top and turn right onto Hi Ridge at the 4-way stop. Pass the Church at Horseshoe Bay and turn left on Mountain Dew. After about ½ mile, look to the right for the Mausoleum sign. Follow the Mausoleum road another ½ mile to the entrance. There is parking at the Mausoleum. There is also limited parking on Wayne’s Trail, on the right side of Thanksgiving Mt. just as you leave Highway 2147, making it possible for groups to park a car at each end for a one-way hike. There are information signs and excellent maps at both ends of the trail.
     
    Martin Park - Try the walk at Martin Park, located off West FM 2147, just behind the fire station/City Hall.
     
    Pickleball Courts - two pickleball courts at Martin Park.

Maintenance Fees
  • How much are the POA Maintenance Fees?
    The Maintenance Fees for 2018 for Proper, North and South are $273.57 and for West $656.70.
  • How can I pay the annual maintenance fee?
    By mail:
    Horseshoe Bay Maintenance Fund, Inc.
    P. O. Box 8636
    Horseshoe Bay, Texas 78657
     
    By phone:
    Phone: 830-598-9850
    Fax: 830-598-2665
     
    By automatic bank draft:
    Consult your bank's website for instructions.
  • What does the maintenance fund cover?
    Your maintenance fee is used to maintain Quail Point Community Center, camp grounds, ponds, fountains, park, green belt areas, and a percentage is used to maintain the roads, right-of-ways of the subdivision. These fees also help defray a portion of the maintenance of the Horseshoe Bay Resort Amenities.
  • If I have any questions regarding the Maintenance Fee who do I call?
    HSB Maintenance Fund 
    9000 Hwy 2147, Suite 260
    Horseshoe Bay, TX 78657
    Phone: 830-598-9850 FAX:830-598-2665
    Email: hsbmfund@tstar.net
     
    The Maintenance Fund is the entity created by the Declaration of Reservations of Horseshoe Bay to collect and distribute the maintenance fees required by the Declaration of Reservations. The Maintenance Fund is a separate entity from the Horseshoe Bay Property Owners' Association.

Parking of Motor Vehicles, Golf Carts, Motor homes/RVc, etc
  • What are the City Codes for commercial vehicles on Residential construction sites?
    If a vehicle, equipment, or trailer used by someone at the site for construction purposes, including a vehicle required for construction and construction catering vehicles, is parked on the street, all vehicles shall be parked only within the direct frontage of the actual construction site if adjacent lot(s) are developed and occupied, on the same side of the street as the construction site, and in the direction of the flow of traffic. Construction trailers must be removed from the roadway during hours of darkness.
     
    Parking or standing for materials delivery vehicles on the street is limited to two (2) hours and is not allowed during hours of darkness.
     
    Catering and other vendor vehicles must comply with subsection (2)(A) above, and no catering or vendor vehicle may park on the street at the site for more than one (1) hour during any four-hour period during any twenty-four-hour day.
     
    For further information or questions please contact The City Of Horseshoe Bay at (830) 598-8741
  • Can I or my guests park a motor vehicle or golf cart on the streets?
    The parking or storage of motor vehicles, golf carts, and/or trailers on the street is prohibited by City ordinance; exceptions are detailed in City Ord. 07-05-15A Sec IX, Sec 12.03.010 Residential Parking.  Care should be taken to keep vehicles off lawns and walkways.
     
    Not inclusive of any truck tractor, bus, motor home, or other type vehicle containing sleeping facilities:
    • A golf cart or a motor vehicle displaying a current registration and license plate with a length no greater than 22 feet, may be left parked in a driveway.
    • A golf cart or a motor vehicle displaying a current registration and license plate with a length no greater than 22 feet or a manufacturers GVWR no more than 1 ton being operated by a city resident or the guest of a city resident who is not staying overnight may park along the street frontage of the residence inhabited or visited for a period of time not to exceed 12 hours within a 24-hour period.
    • A golf cart or a motor vehicle displaying a current registration and license plate with a length no greater than 22 feet or a manufacturers GVWR no more than 1 ton,that is being operated by guests of city residents who are staying overnight may park along the street frontage of the residence being visited for a period of time not to exceed 72 hours, twice within any 30-day period.
  • Can I park and/or store recreational motor vehicle or trailer, utility trailer, motorcycle trailer, or watercraft trailer on driveways or upon front, back, and side yards?
    A recreational motor vehicle or trailer, utility trailer, motorcycle trailer, or watercraft trailer, that is loaded or unloaded, may park upon a driveway for the purpose of loading, unloading, cleaning, or otherwise being prepared for use or storage for a period of time not to exceed 24 hours, twice within any 30-day period. 
     
    Only in the M-1 section of Horseshoe Bay South, the parking or storage of watercraft and/or watercraft trailers exhibiting a current registration and license plate is permitted on a driveway, side yard or back yard.

Pets
  • Do I have to keep my pet on a leash?
    Pets should be kept under leash when walked or exercised away from the pet owner’s lot.  Please try to keep them off established lawns, and clean up after them when necessary. 
     
    Call the City of Horseshoe Bay Police Dept. if you need an Animal Control Officer or information pertaining to City ordinances regarding pets (830-598-2633).
  • Is there a City Ordinance regarding the disposal of pets excrement?
    Per The City of Horseshoe Bay City Ordinance, Chapter 2 (Animal Control), Article 2.01,  Sec. 2.01.005  Public nuisances
     
    All animal manure and other excrement shall be disposed of in such a manner so as to prevent it from becoming a public nuisance.
     
    An owner, harborer, or other person having care, custody, or control of a dog or cat commits an offense if he knowingly permits, or by insufficient control allows, the dog or cat to defecate in the city:
    • On private property other than property owned, leased, or controlled by the owner, harborer, or person having care, custody, or control of the dog or cat; or
    • On public property or any other place to which the public or a substantial group of the public has access, including but not limited to a street, sidewalk, alley, park, or playground, or any common area of a school, hospital, apartment house, office building, transport facility, or shop.
    It is a defense to a prosecution under subsection (B) that:
    • The owner, harborer, or other person having care, custody, or control of the dog or cat immediately and in a sanitary manner removed and disposed of, or caused the removal and disposal of, all excreta deposited on the property by the dog or cat;
    • The dog was specially trained to assist a person with a disability and was in the care, custody, or control of that disabled person at the time it defecated on the property;
    • The owner or person in control of the property had given prior consent for the dog to defecate on the property; or
    • The dog was being used in official law enforcement activities.
  • Is there a limit to the number of pets that I can have?
    Per The City of Horseshoe Bay City Ordinance, Chapter 2 (Animal Control), Article 2.01,  Section 2.01.005:
     
    It shall be unlawful to keep or harbor more than four (4) dogs and/or cats total, six (6) months of age or older on any premises used or zoned for residential purposes. However, provisions hereof shall not apply to licensed residential breeders and licensed animal foster owners.
     
    Call the City of Horseshoe Bay Police Dept. if you need an Animal Control Officer or information pertaining to City ordinances regarding pets (830-598-2633).

Quail Point Rental
  • Are engraved pavers available for purchase to commemorate our special day?
    Yes, if you are having your wedding or other special event at Quail Point you can commemorate your special day with an engraved paver stone. What a wonderful idea to come back on each anniversary thereafter for photo and memories!
     
    For more information please contact the HSB POA at 830-598-8795.
  • Who can rent Quail Point?
    Being that Quail Point is part of the Horseshoe Bay Property Owners Association (HSB POA), the venue is open to HSB POA members and their immediate family. Non-members and Non-Profits may use the facilities by being sponsored by a member. 

    Any Horseshoe Bay property owner in good standing may rent Quail Point Lodge.  The property owner is responsible for any damage caused by the property owner or guests.  During the rental period, the area rented is closed to other members.  The Nook is not available during Early Voting.

  • What are the rental fees for Quail Point?
    The rental fee varies based on the day of the week of the event, the rooms needed and if a member is renting or a non-member and/or a non-profit.  In addition to the rental fee, there is a set up/clean up fee and a refundable damage deposit. Please see Schedule A in the Quail Point Rental Agreement.
     
    If a non-member is being sponsored, non-member fees apply.
     
    The rental fee must be paid in advance to confirm the reservation.  If the event is cancelled thirty (30) or more days prior to the event, 50% of the rental fee will be refunded; within 30 days, the entire amount will be forfeited.
     
  • Can rooms be rented the day before and/or the day after the event?
    If available, the four rooms may also be rented on the Friday afternoon before an Event (starting at Noon) for decorating ONLY and/or the Sunday morning after an Event (until Noon) for pickup of personal items for a fee of $150 each half day.
  • Can individual rooms be rented on weekends?
    Individual rooms are not rented on weekends unless Quail Point Lodge is not fully rented on a weekend day four (4) weeks in advance of the requested date. 
  • Are there block out dates for renting Quail Lodge?
    Due to POA-sponsored events and so that all property owners may enjoy the grounds, Quail Point Lodge may not be rented on the following:  New Year’s Eve and New Year’s Day, POA Annual Meeting weekend, Earth Day, Good Friday through Easter, Memorial Day, July 3rd, July 4th, or July 4th weekend, Labor Day, Thanksgiving through Thanksgiving weekend, Christmas Eve and Christmas Day, or the Christmas weekend.
     
    Individual rooms are not rented on weekends unless Quail Point Lodge is not fully rented on a weekend day four (4) weeks in advance of the requested date.  At that time, individual rooms may be available for rent.
  • Does the rental of the Pavilion provide access to the inside of Quail Point Lodge?
    Pavilion only rental does not provide access inside the Quail Point Lodge building; only to the Pavilion, Quail Point Lodge grounds and the exterior bathrooms.
  • What are the sizes of the rooms at Quail Point and how many people does each facilitate?
    OAK (53x28 capacity 100)
    LAKE (50x50 capacity 150)
    LODGE (45x27 capacity 80)
    MESQUITE (30x22 capacity 50)
    PAVILION (40x27; 16x20 covered) approximately 50 people seated in the Pavilion area depending on the layout.
  • What happens if I need to change the orginial date of my event?
    One change of date may be made after this Agreement is executed, based on room availability, at the rates specified. 
     
    Additional date changes will result in a new Agreement, based on room availability, at the then-current room rental, deposit and cleaning rates.  Date changes must be provided to the POA in writing at least 30 days prior to the Event to avoid a cancellation fee.
  • How many guest parking spaces are there at Quail Point?
    The parking lots at Quail Point Lodge accommodate up to 75 vehicles.  If your Event requires parking to accommodate more than 75 vehicles, then overflow parking arrangements need to be made by the Renter.  Please discuss this when reserving venue. 
  • What are the kitchen facilities at Quail Point?
    Kitchen facilities at Quail Point Lodge are limited and non-commercial.  There are two refrigerators, two stoves with ovens, two warming units, two microwave ovens and one commercial ice machine. Food preparation and cleanup must be done off premises.     Except for warming trays, no equipment or utensils are provided. Removal of warming oven trays from the facility is not permitted. The POA does not furnish linens, dishes, utensils, cooking equipment, decorations or services.
  • What if my event requires parking to accommodate more than 75 vehicles?
    Suggested parking options include:
    1) Horseshoe Bay Resort parking lots and shuttle service; or
    2) City of Horseshoe Bay parking lots (no shuttle service available); or
    3) Requesting a short term parking exception from the Chief of Police of The City of Horseshoe Bay Police Department.  POA staff can provide the required Exception Form. 
  • How many chairs and tables are available at Quail Point?
    The approximate number of available tables and chairs at Quail Point Lodge are listed below.
    36 round 5’ tables (seat 8)                                          252 folding chairs
    30 rectangular 30”x5’ tables (seat 6)                           108 padded folding chairs
    7 rectangular 30”x6’ tables (seat 6)                              18 card tables (seat 4)     
     
    No chairs or tables from Quail Point may be used outdoors.  
  • Do I have to have insurance when renting Quail Point Lodge?
    At any event where alcohol will be served/consumed, the person or group renting the Facility must provide a Certificate of General Liability Insurance written by a provider licensed for the State of Texas. Please see Rental Agreement for details. 
     
  • Is there a City Ordinance regarding music at an event?
    Please be considerate of residential neighbors. By City ordinance, music must end no later than 11:00 p.m.
  • By when does the setup for the event have to be provided to the POA?
    No less than three days prior to the Event, please provide the room set up (refer to Attachment B.).
     
    No less than 24 hours prior to the Event start time, Monday through Friday between the hours of 9:00 a.m. and 5:00 p.m., the Quail Point Lodge access code, keys and checklist must be picked up.
     
    Renter will be given a security code for their event that will open the kitchen door.
     
    All keys plus a signed and dated checklist, which explains procedures for lights, heating/air conditioning, appliances, and securing entrance doors, must be returned to the POA office or placed in the mailbox by the POA office door at the end of the Event. The damage deposit will be returned to the Renter within five (5) business days if no damages or violations of the rules are found.
  • Are there any prohibited items or events at Quail Point?
    The following will result in retention of the damage deposit and/or additional charges for damages associated with the Event. Renter will be notified within two (2) business days of damages., and within five (5) business days, the renter will be notified of estimated costs for repairs over and above damage deposit.
     
    • No directional signs, flags, banners, streamers, balloons or ribbons may be used to direct guests to the event.
    • No nails, staples or any penetrating devices may be used to attach items to the walls; non-damaging wall hangers (i.e. ‘COMMAND’ products) may be used if removed at the end of the Event. Damage to walls, doors, carpets or windows will result in withholding up to $150 of the damage deposit.
    • Decorations attached to the interior and exterior of Quail Point Lodge and all items brought onto the property must be removed or disposed of by the Event end time. Any remaining items will be disposed of the following day.
    • Care must be taken not to block the ceiling mounted smoke detectors in the Lake and Lodge Rooms. Blocking the infrared beam for more than 30 seconds will activate the fire alarm.
    • No pets are allowed in the building except approved service animals; pets are allowed on the grounds if kept on a leash and the pet owner cleans up after the pet. 
    • Photos, artwork and lobby furniture and fixtures may not be moved or removed from their designated location without prior management approval.
    • Tables and chairs may not be removed from the Quail Point Lodge.
    • Use of bird seed, glitter, confetti, ‘silly string’ types of products, rice or other food products inside or outside of the building will result in withholding up to $150 of the damage deposit.
    • Smoke machines are not allowed on the premises.
    • Candles may be used if in occupied areas and are extinguished promptly at the end of the Event.
    • Sparklers are prohibited in the building. If used outdoors, the Property Owner is responsible to ensure that all waste is picked up from lawns, patios and driveways. 
    • Outdoor cooking devices, such as charcoal, wood or propane grills, smoker or fryers, must be placed at least 5 feet from any combustible material including buildings, fences and vegetation. They must not be left unattended.
    • Discharge of weapons is not allowed within the Horseshoe Bay City limits. Fireworks are prohibited unless a permit is issued by the City of Horseshoe Bay Fire Department. The permit must be provided to the POA office ten (10) days prior to the Event.
  • What other available equipment is there at Quail Point for use during my event?
    Equipment that may be available subject to reservation:
    CD /iPod Player
    PA System and Microphones
    Wi-Fi is available
    Easels (3 available)
    Full Length Mirrors (3)                     
    Portable Television for Video
    DVD Player          
    Podium                 
    Movie Screen
    Overhead Projector         

Regional Notification System
  • Have you signed up for regional notification system?
    The Capital Area Council of Governments uses a regional notification system (RNS), WarnCentralTexas.org, as a crucial public-safety tool. The Web-based tool available to users throughout the CAPCOG region to alert the public to emergency and non-emergency situations. It's an effective tool for notifying a relatively large number of people in a short period of time.
     
    Messages may include content such as incident-specific information, recommended protective actions or response directives. They can be delivered to various devices that accept voice, email or SMS text content and to alpha or numeric pagers. The message sender identifies recipients, develops the message and determines which types of devices receive the message. Regional partners that use RNS can send voice messages to landline phones using CAPCOG's 9-1-1 database. However, residents and visitors to the CAPCOG region must register their cellphone numbers and email addresses to receive notifications on mobile devices or computers.
     
     
    More more information read here

Sewer Grinder
  • How do I use the enzyme?
    Using the enzyme requires no more than 4 oz once every week applied to a sink drain or commode with no water use for 5 hours.
     
    One container should last for a minimum of two months. As the cost in grinder upkeep increases, this preventative measure can affect your water bill.
  • What is a grinder pump?
    A grinder pump is a pump unit located at a low point in your house or in your yard where the wastewater drains from the house that grinds the wastewater up and pumps it to the nearest gravity sewer in the public street.
  • How does a grinder pump work?
    Wastewater from your home flows down your drains and collects in a holding tank. When the wastewater in the tank reaches a certain level, it automatically activates the pump to grind up your sewage into small particles, much like a garbage disposal. The pump then generates enough pressure to push the wastewater up the hill through your sewer line to the sewer main.
  • Why do I need a grinder pump?
    Wastewater normally flows downhill by gravity through the sewer system. However, gravity service is not available to your property. Your residence may be at a lower elevation than the sewer main, requiring the use of a pump to force the wastewater up to the gravity sewer main.
  • What are the worst enemies of the grinder pump?
    Ensure that these things are not flushed down the sewer drains:
    1. Trash - causes the grinder blades to seize up and the pump will not work.
    2. Grease  - coagulates in cool water of grinder basins restricting on/off float switches.
      • Pour grease in a container and put it in the trash .
    3. Powder soaps - coagulate in cool water of grinder basins restricting on/off float switches.
      • Utilize liquid soaps for dishwashing and laundry.
    4. Egg Shells
    5. Coffee Grinds
    Other things to prevent from flushing:
    • Ashes such as from a fireplace
    • Baby wipes
    • Cat litter
    • Chemicals & Drain Cleaners: some of these can corrode sewage grinder pump parts causing costly damage
    • Cooking oil, fat, grease, lard
    • Cigarettes, cigarette butts, filters
    • Condoms
    • Cotton swabs or wipes
    • Dental floss
    • Diapers
    • Explosive or combustible liquids or materials
    • Glass fragments or debris
    • Gravel or stones such as from an aquarium
    • Hair
    • Metal fragments or scraps
    • Plastic toys, scraps, fragments, plastic-stemmed Q-tips
    • Q-tips of any sort
    • Rubber gloves
    • Sanitary napkins, tampons
  • Why do I have to pour enzymes in the drain?
    •  
    Pour enzymes (available at City Hall) down the drain to promote treatment process within grinder basin.
  • Where can I get the enzymes to pour in the drain?
    They are avaiable at City Hall. 
  • What should I do if I hear unusual noises or the red light comes on from the grinder system?
    If there is too much flow going into your grinder pump unit, the high sewage level will automatically trigger an alarm horn and light to alert you of the problem. In many instances, the problem could be an excessive amount of flow to the grinder pump.
     
    Report any unusual noises or red light coming from the grinder system to the City as soon as possible, even after hours (830-598-8741, Option #1).
  • Should i disconnect or turn off breaker to grinder pump when leaving town?
    •  
    Never disconnect or turn off breaker to grinder pump when leaving town.  Toilet or faucet leaks can overflow grinder basins, back up into house drains and cause damage to pumps;  be alert to any unusual noises or red light coming from the grinder system and report them to the City as soon as possible, even after hours (830-598-8741, Option #1).

Street Improvements and Maintaining
  • What are the policies regarding street improvements and maintenance?
    The City Council of Horseshoe Bay has developed a proposed street improvement plan. Recognizing the impact of increased traffic and street usage over the past decade and the necessity to bring streets up to modern standards, the plan provides for implementation of the City of Horseshoe Bay approved standards for streets with homes of a minimum density and/or traffic volume – with a focus on ease of maintenance, durability, safety, and cost efficiency.
     
    In November 2015, the City Council adopted the following policy regarding streets. Read more
     
     
  • Why is my street not paved?
    Policy for Future City Street Improvements: The 2010 Council set a policy that any street not meeting the threshold formula and not being improved would be improved in the future when it does meet the threshold formula of enough minimum homes per mile. The City will wait until an appropriate time with enough improved street length before contracting to have said street(s) improved. The City will have at a minimum 1.0 mile of improvements needed before contracting for work. Once enough building permits to meet the threshold formula for a nonimproved street are paid for and a certificate of occupancy (CO) is given then paving will be considered/scheduled.
     
    Threshold Formula:
     
    Street Improvement Formula: A formula was developed of 15 homes per mile equivalent. Example: If a street is 880 ft long with one home is it eligible for improvement? 880/5280 = .16 and 15 multiplied by .16 = 2.4. Therefore, this street would not meet the threshold for improvement because it lacks 2 more (rounding) homes.
     
    For further information please contact The City of Horseshoe Bay at (830) 598-8741.

Water Restrictions
  • What are the HSB current water restrictions?
    For complete infromation ... click here
     
    City of Horseshoe Bay reduce Drought Restrictions from Stage 3 to Stage 2 
     
    The City Council initiated Stage 2 Water Restrictions.
    The Council voted unanimously to take the City from Stage 3, with once-weekly watering to Stage 2, with twice weekly watering effective June 16, 2015.  The move is in response to the Lower Colorado River Authority’s recent lifting of watering restrictions required during the recent extreme drought conditions and low lake levels on Lakes Travis and Buchanan.
     
    Conservation is still required because Lake Buchanan is still very low percentage of capacity and directly affects the City’s future water supply access.
     
    Stage 2 Requirements
    Odd-numbered residential addresses can water from 7 p.m. Saturday to 10 a.m. Sunday and from 7 p.m. Wednesday to 10 a.m. Thursday (additional day).
     
    Even-numbered residences can water from 7 p.m. Thursday to 10 a.m. Friday and from 7 p.m. Sunday until 10 a.m. Monday (additional day).
     
    Commercial and multi-family properties can water from 7 p.m. Tuesday to 10 a.m. Wednesday and from 7 p.m. Friday until 10 a.m. Saturday (additional day).
     
    Washing of hard surfaces, which was banned under Stage 3, remains banned under Stage 2. The hard surface washing ban includes commercial pressure washing except in cases where the washing will correct a health and safety threat.
     
    Other provisions remain the same. Washing of boats and cars must be done with a nozzle that cuts off when released. Landscape irrigation must be done in an efficient manner, and water may not runoff into the street in front of or past the owner’s property. Turf and plants may be hand watered at any time.
    Drip irrigation exemption

    Drip irrigation is exempt from Horseshoe Bay’s Stage 2 landscape irrigation restrictions. While Horseshoe Bay water customers are free to operate drip systems at any time, the City asks that they avoid running the system from 10 a.m. - 7 p.m. to minimize evaporation. 

Yard Lights
  • Are yard lights required?
    Yes.  The yard lights in Horseshoe Bay have been established for security and safety reasons.  They provide our police department and emergency vehicles with greater visibility and create a safer environment for everyone. 
     
    Property owners are required to maintain lights that function properly.  Nonworking yard lights will be reported to the city development services department who will notify the homeowner, and if not corrected within 10 days, the city will repair the fixture or replace the light bulb(s) and charge the homeowner $50 plus the cost of any materials for this service.
  • Where can I purchase the approved Yard Lights for HSB POA?
    You can purchase the approved yard lights at the HSB POA office located in Quail Point Lodge, 107 Twilight, in Horseshoe Bay, Tx 78657. 
     
    These lights shall be installed and maintained by the Homeowner so they burn all night long. 
  • What are the cost of the Yard Lights and accessories?
     
    LED Yard Lights with surge protectors in them $400.00
    Pack of 4 glass panes $40.00
    Single glass panes $10.00
    Sensor $12.00
    Socket stem $10.00
     
  • Do you have a printout for the approved lighting specifications?
    Yes. Please click here for a copy.
  • Do you have a wiring diagram for the old Yard Lights?
    Yes. Please click here for the diagram.
  • Do you have installation instructions for the new LED yard lights?
    Yes. Please click here